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July 19, 2010
Daily News
NetSuite Sweetens E-Commerce with Social
The cloud computing business software provider looks to new partnerships to integrate friends into the shopping experience.
Sword Ciboodle and SAS Announce Partnership
Sword Ciboodle and SAS revamp the contact center with SAS Real-Time Manager, designed to predict customer behavior.
Sage Shows New Movement on Old Promises
Sage Act! Mobile Live and Sage CRM version 7.0 offer customers mobility and usability.
Magazine Features
Connecting the Disconnected
Professional services firm Ceridian brings its independent salesforces under one CRM roof.
The Tipping Point
The Cautionary Tales of CRM
Words of wisdom drawn from decades of disappointment.
Viewpoints
4 Keys to Online-Community Success
What many marketers overlook — and why.
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