April 12, 2010
Customer Centricity
6 Steps to a "Greener" Contact Center
What it means for the contact center to focus on the size of its carbon footprint.
Daily News
Maximizer Rolls Up Its Mobile, Desktop, and Web Offerings
Version 11 continues along the path of "mobilizing the workforce" and introduces a new all-inclusive licensing option for SMBs.
Alterian Upgrades Content Manager Enterprise
Alterian's new product aims to simplify maintenance of Web-site content.
Insight
Market Focus: Consumer Packaged Goods — From Organic Goods to Sustainable Ones
A saturated market for organic packaged goods has sprouted a new demand: sustainability.
Magazine Features
Marketing the New Green
Companies should be rightly proud of their environmental improvements. So why can't they market those achievements without seeming mercenary?
Viewpoints
Cloud Integration Provides CRM’s Missing Link
Addressing the hybrid challenge.
 
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