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October 14, 2009

Daily News

PowerReviews Connects Brands Socially

With BrandConnect, retailers try to listen in on reviews, while getting consumers to propagate them out.

Avaya Scales for Small Businesses

Pundits and company executives believe that the new IP Office 5 expands functionality while improving simplicity -- two factors deemed prerequisites for success in this sector.

Forrester Unveils Consumer Technology Benchmark

Survey results of more than 40,000 American households shows that technology will continue to see strong adoption in daily life.

Insight

CRM Market Grows for Fifth Straight Year

Magazine Features

The 2009 Market Leaders - Small-Business Suite CRM

CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.

The 2009 Market Leaders - Marketing Solutions

CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.

Viewpoints

Social Media as a Direct Marketing Channel

The old techniques meet the new technology.

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Popular Articles

Try Being Unsocial with Customers First

8 Megatrends in Customer Experience

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Multiple Changes in the Gartner Magic Quadrant for CRM Multichannel Campaign Management

The Social Work of Social CRM

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