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October 12, 2009

Daily News

8 Reasons to Revisit Your ECM Strategy

AIIM ECM Seminar: "We are at a tipping point," said industry president, telling attendees that the time is now to establish an Enterprise Content Management plan-of-action.

Mzinga Marries Its Social Software Offerings

The release of OmniSocial unifies the company's collaboration, social media, and community products.

Amdocs Offers Retailers a Helping Hand

Amdocs Retail Experience Solution hopes to tackle a lack of customer visibility in retail stores.

Insight

Jetting to a Better Customer Experience

The airline industry is looking for a flight plan to combat the headwind of low satisfaction scores

Magazine Features

The 2009 Influential Leaders - The Socialist

ROSS MAYFIELD
CHAIRMAN, PRESIDENT, AND COFOUNDER, SOCIALTEXT

The 2009 Market Leaders - Midmarket Suite CRM

CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.

Viewpoints

The Strategic Mobilization of the Enterprise

You'll need a new platform mindset and a view toward the future.

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Popular Articles

8 Megatrends in Customer Experience

3 Reasons High-Tech and Communications Need Social Media for Survival

6 Best Practices for Growing a Successful Online Community

The Social Work of Social CRM

Multiple Changes in the Gartner Magic Quadrant for CRM Multichannel Campaign Management

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