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Daily News

Badgeville Launches Enterprise Cloud Connector Program
The gamification platform provider announces a suite of cloud-based integrations, beginning with JIVE, Omniture, and Salesforce.com.
Posted 27 Jan 2012

Xactly Ups Ante of Sales Comp Software
Xactly Express Plan Store features personalized rules engine, prebuilt templates for commission automation.
Posted 26 Jan 2012

New Satisfaction Index Reveals Most Satisfied Customers in the World
Australia and Canada lead the world in positive customer feedback.
Posted 26 Jan 2012

Smartlogic Releases New Content Intelligence Platform Features
Company adds multilingual capabilities, semantic visualization, a feedback tool, and more.
Posted 25 Jan 2012

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Viewpoints (Web Exclusives)

Best Practices for Internal Corporate Feedback

Modern companies don't dodge feedback.

Turn Vendors Into Partners

Four ways to build the perfect relationship.

Email Marketing and Social Data: The Beginning of a Beautiful CRM Friendship

Employ an integrated strategy to drive more successful campaigns.

More Viewpoints...

CRM Magazine, January 2012

Subscribe | Current Issue | Past Issues

5 Hot Marketing Trends
Customer strategists must step up their engagement efforts as mobile's mercury rises

Can Mobile and IVR Avoid a Fight?
Customer interaction technologies should support one another, not compete

Dominating Your Market by "Easifying" the Customer Decision Cycle
Ever wonder why some word-of-mouth marketing campaigns succeed and others don't? The answers are revealed in the following book excerpt

Web Events

February 08: Act on Intelligence, Not Merely Data

February 29: Achieving Simplicity Capturing & Utilizing Social Media Insight

January 25: Ecommerce and Back Office Integration: Building a Robust User Experience

More Web Events...